Available Dates

To view available course dates you must select a specific course. If you would like to discuss or request a course, please call us on 01235 810619.

Courses

• Appraisal Skills

  Improve margins and profit through by implementing an effective appraisal process, growing your team’s knowledge and skills and enhancing their performance. Manage performance and identify development opportunities through effective appraisals. Understand how to make your appraisals a worthwhile investment of your time.

• Automated External Defibrillation (AED) Training

  Automatic external defibrillation and CPR basic life support. This course is for those who need to learn how to use an Automated External Defibrillator. This device can be used to administer measured electric shocks during CPR to people in cardiac arrest and is the best way of increasing the chance of survival. You will be trained to recognise a cardiac arrest and how to treat it.

• Babies First Aid - CPR and Choking

  A two-hour course to cover CPR and choking in babies.

• Babysitting

  A brand new 9-hour training course for babysitters. The course teaches first aid training, health and safety basics, fire safety, accident prevention and babysitting skills and also offers advice on manual handling methods. These essentials are designed to give the trainee confidence to cope with situations in someone else’s home and to be able to deal with wider babysitting issues

• Business Administrator

  Save costs through improved efficiency in your admin function – this course covers elements of customer care, microsoft office and effective communication. Learn how to develop your communication skills, with your customers and colleagues. Develop time management techniques to become more efficient in your role and learn new skills in Office 2007 ,Outlook and Word, to save you time and become the ‘expert’ in your team.

• Business Planning & Setting Business Goals

  Achieve your business ambitions by being clear about where you’re heading and how you’re going to get there. Describe your vision of success, plan the steps to achieve it and decide your key performance indicators.

• CACHE Level 2 Award in Paediatric First Aid

  This qualification provides the training and assessment for two of the mandatory units of the Level 2 Certificate for the Children and Young people’s workforce.

• Children and Babies First Aid

  This course ensures that you know how to deal with life-threatening conditions and covers basic life support techniques for infants.

• CIEH Level 1 Award in Food Safety in Catering.

  The CIEH Level 1 awards in food safety are run as half-day courses, suitable for a variety of candidates, including new employees with minimal or no prior food safety knowledge, employees handling low-risk or wrapped food or those who work front of house, such as waiting or check out staff, as well as back of house such as kitchen porters or warehouse staff. There will be a CIEH 15 question exam at the end of the course.

• CIEH Level 1 in Health and Safety in The Workplace

  This qualification will benefit those who are entering the workplace for the first time, either as part of a work experience programme or at the start of employment, by providing an awareness of key health and safety issues and the part that they should play in keeping themselves and others free from harm at work. It will also benefit those who are starting a new job – as part of an induction programme. There will be a CIEH 15 question exam at the end of the course.

• CIEH Level 2 Award Healthier Food and Special Diets

  The course is designed to give all individuals preparing food with all the information they need to prepare nutritious food. They will be able to develop both healthy recipes and cater to a variety of dietary requirements, therefore giving individuals the ability and confidence to respond to customer concerns and questions. There will be a CIEH 30 question exam at the end of the course.

• CIEH Level 2 Award in Food Safety in Catering

  A CIEH course designed for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. There will be a CIEH 30 question exam at the end of the course.

• CIEH Level 2 Award in Principles of Manual Handling

  Provides an introduction to manual handling operations and the associated regulations – it outlines how manual handling hazards can be identified and controlled to prevent harm being caused. There will be a CIEH 15 question at the end of the course.

• CIEH Level 2 Award in the Principles of COSHH

  This qualification is designed for those who use substances hazardous to health at work. It introduces candidates to substances, the risks and controls available, and outlines what to expect from a control of substances hazardous to health (COSHH) assessment. The qualification will prepare employees to contribute to the safer use of hazardous substances in their workplaces.

• CIEH Level 2 in Health and Safety in The Workplace

  This qualification will benefit anyone in a work environment as it provides candidates with an understanding of health and safety that will enable them to contribute to any riskassessment based health and safety management system.

• CPR Dentist

  CPR course which satisfies the legal requirement for annual CPR training for dentists.

• Customer Care Skills

  Keep growing your turnover through repeat business and word of mouth referrals by delivering excellent customer service. Your customer is central to your business world, this workshop gives you the skills and techniques required to provide the very best customer care.

• Effective Communication

  Achieve your business objectives through effectively communicating what needs to be done and save money by avoiding repetition and mistakes. Improve efficiency and avoid misunderstanding in the workplace through clear and concise communication.

• Emergency First Aid at Work

  Individuals required by their employers to undertake responsibility for first aid arrangements in areas where there is not a requirement for a qualified first aider e.g. lower risk environments such as offices.

• Employment Law

  Avoid expensive, time consuming and damaging claims against your company by making sure you have sufficient current knowledge of employment law. Lack of awareness in this key area of business can pose a major risk. Learn the basics of employment law and how to adopt best practise into your organisation.

• Finance for non-financial Managers

  Achieve optimum profit and save on the cost of external advice by getting to grips with financial terminology and seeing what the numbers really tell you about your business’s performance. Improve your knowledge of management accounts so that you can be proactive and can make informed decisions on your company’s finances.

• Fire Marshall

  The Fire Regulations and the Fire Precautions Act require all employers to carry out fire safety training for their staff; therefore this course is suitable for all employees.

• First Aid at Work

  Individuals required by their employer to undertake the role of workplace first aider in compliance with Health & Safety (First Aid) Regulations.

• First Aid at Work Refresher

  Existing workplace first aiders who need to renew their qualifications in compliance with Health & Safety (First Aid) Regulations.

• Health and Safety / Manual Handling in Childcare Settings

  A one day course comprising half day Health and Safety in the Childcare Settings and half day Manual Handling in Childcare Settings. It looks at the ways in which childcare workers can promote the health and safety of everyone in childcare settings, including staff, children, parents and visitors. You will learn the principles of lifting and transferring children, accident prevention and basic anatomy. The course will cover the obligations as required in the Manual Handling Operations Regulations 1992. This course meets the National Standard 6 and new NOS Unit CCLD202. This course also meets the National Standard 6 & 7 and new NOS Unit CCLD202.

• Health and Safety in Childcare Settings

  It looks at the ways in which childcare workers can promote the health and safety of everyone in childcare settings, including staff, children, parents and visitors. The aim of this course is to make childcare workers more aware of the hazards in the workplace, what level of risk they present and how they can be reduced. It also explains workers’ legal obligations, their roles and responsibilities in health and safety and aims to make them more aware of policies and procedures in their workplace. This course meets the National Standard 6 & 7 and new NOS Unit CCLD202.

• ILM Level 3 Award in First Line Management

  The Award is a concise qualification which gives an introduction to the basic skills knowledge and understanding required by today's first line managers.

• Interviewing & Recruitment Skills

  Avoid the considerable cost of re-recruiting by getting it right first time through effective use of recruitment and interviewing skills.

• IOSH Managing Safely

  The Managing Safely course is for those required to manage safely and effectively in compliance with both their organisations policy and best practice in health and safety. Suitable for any person that has to manage risk and resources within their organisation. The course aims to ensure that safety requirements are appreciated by line managers and enable them to review their own departmentmental systems for safety, introducing new controls or implementing changes as appropriate to ensure safety in the workplace The Institute of Occupational Safety and Health (IOSH) is the Chartered body for health and safety professionals. With more than 37,000 individual members, it is the biggest professional health and safety organisation in the world.

• IOSH Working Safely

  Working safely is for people at any level, in any sector, needing a grounding in the essentials of health and safety. The Institute of Occupational Safety and Health (IOSH) is the Chartered body for health and safety professionals. With more than 37,000 individual members, it is the biggest professional health and safety organisation in the world.

• Level 1 Certificate in Health and Safety in the Workplace

  This qualification will benefit those who are entering the workplace for the first time, either as part of a work experience programme or at the start of employment, by providing an awareness of key health and safety issues and the part that they should play in keeping themselves and others free from harm at work. It will also benefit those who are starting a new job – as part of an induction programme.

• Level 1 in Food Safety in Catering

  The three hour course is suitable for a variety of candidates, including new employees with minimal or no prior food safety knowledge, employees handling low-risk or wrapped food or those who work front of house, such as waiting or check out staff, as well as back of house such as kitchen porters or warehouse staff.

• Level 2 Award in Food Safety in Catering

  Suitable for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.

• Level 2 Award in Healthier Food and Special Diets

  The course is designed to give all individuals preparing food with all the information they need to prepare nutritious food. They will be able to develop both healthy recipes and cater to a variety of dietary requirements, therefore giving individuals the ability and confidence to respond to customer concerns and questions. There will be a 30 question exam at the end of the course.

• Management Skills One Day Workshop

  To improve profitability through efficiency by effectively motivating your team and managing their performance. Learn how to motivate, delegate and get the most from your team. Describe your own natural style as well as identifying other options and how and when to use them.

• Manual Handling in Childcare Settings

  This course is designed for employees in the childcare sector, or employees whose job involves the handling of babies and young children. It gives candidates the information to prevent back injury at work. This is vital information for new starters and more experienced workers alike that will help meet ‘Standard 6: Safety’ of the National Standards for under 8’s day care and childminding (Sure Start/Ofsted) and statutory health & safety training. The course will cover the obligations as required in the Manual Handling Operations Regulations 1992. This course meets the National Standard 6 and new NOS Unit CCLD202

• Manual Handling of Goods

  Suitable for any individuals whose work involves lifting or moving loads. Provides an introduction to manual handling operations and the associated regulations – it outlines how manual handling hazards can be identified and controlled to prevent harm being caused.

• Manual Handling of People

  Employees in the nursing or caring sector, or any individuals whose work involves moving people. You will earn basic anatomy and how to prevent manual handling accidents. European and UK legislation will be explained and you will learn the Principles of lifting. The course covers aid to lifting, care-handling and transferring of people, walking and wheelchair management This course is available for adults or paediatrics.

• Marketing Know-How for your Business

  Bring in more business through the development of a marketing strategy and get some fresh ideas about how to reach new customers. Learn how to develop your business marketing plan to help drive your business to its goals and ambitions.

• Menu Planning for the Care Sector

  Residents and clients within care settings often have particular dietary needs and requirements. This one day course examines the recent thinking about healthy eating and provides managers of the service with practical help to design appropriate menus for different client groups

• Microsoft Office 2007

  Reduce costs in your business by streamlining your processes through expert use of Microsoft’s suite of office products.

• MUST

  Malnutrition Universal Screening Tool. This half day course will teach you how to assess nutritional status of people at risk of malnutrition. It will help you give dietary advice. This course is suitable for anyone working in care homes or hospitals.

• Nutrition for Nursery Cooks

  A course suitable for Nursery cooks and those responsible for the provision of children's meals and snacks within Early Years settings. The course comprises a series of study days looking at nutrition, healthy eating, food preparation, food and nutritional labelling, menu planning and special dietary requirements.

• Paediatric First Aid

  For those Individuals involved in the care of babies and young children. IMPORTANT INFORMATION For Ofsted to accept your Paediatric First Aid Certificate the training course must be delivered by an organisation that has had their Paediatric First Aid course approved by your Local Authority. This course has been approved by Oxfordshire County Council, the National Childminding Association (NCMA) and the Pre-School Learning Alliance (PSLA).

• Presentation Skills

  Win business and inspire colleagues through the delivery of well constructed and engaging presentations. Reduce the anxiety that can go with presenting by learning how to deliver a clear presentations.

• Sales & Negotiation

  Increase turnover by making more sales and improve margins by striking the best deal for you. Understand how to improve your sales by using key sales techniques to present the benefits of your product/services to gain buyer commitment.

• SEO & Social Media Training

  Improve sales by taking advantage of the cost effective but far reaching marketing methods to be found online. Make your website work for you. Get it noticed by the right people. Learn how to make Social Media work for your business.

• Social Networking

  Social Networking has grown at an unprecedented rate in recent years. This half day work shop will cover networking sites such including Twiiter, Facebook, Linked In, You Tube and MySpace. Learn how these can be used to benefit your business.

• Telesales

  Generate more income through increased sales by mastering the key concepts involved in successful telephone selling. Overcome the initial nervousness of picking up the phone to make cold calls. Learn about effective objection handling and how to persuade without high pressure tactics to secure your desired outcome.

• Time Management & Workload Prioritisation

  Concentrate your time on the areas which impact the bottom line through effective delegation and prioritisation of tasks. Your time is valuable and precious so learn how to focus on the priority tasks with some basic but effective time management techniques and tools.